Regulatory Disclosure

Disclosures of Risks, Liabilities etc of Mobile Banking

Digital Banking transactions offered via the Bank’s channels are subject to inherent risks of electronic banking. For a detailed understanding of risks, liabilities and mitigations please refer Terms and Conditions for Mobile Banking/Digital Banking.

Customers are also advised not to download remote access apps such as Anydesk, quick support from any link/play store or any other means as these will make the customer devices susceptible to fraudulent usage. Bank never asks for such actions from the customer.

DICGC Disclaimers

Bank deposit upto Rs 5,00,000 in respect of each depositor is fully insured by the Deposit Insurance and Credit Guarantee Corporation (DICGC) under the Deposit Insurance scheme.

For further details please visit official website of DICGC at

Mutual Funds Disclosures

Mutual fund investments are subject to market risks. Please read the scheme information and other related documents carefully before investing.

Insurance Disclosures

Certificate of Registration Number: CA0647

Validity up to: 07th April 2022

Category of the certificate of registration: Corporate Agent License

Insurance Partners:

Life Insurance – ICICI Prudential Life Insurance Company Limited

General Insurance - HDFC Ergo General Insurance Company Limited

Insurance Commission Structure

Insurance customers can raise a complaint using the Bank’s Grievance Redressal Mechanism.

Customer Service

Annual Disclosure of Complaints 2020-21