Customer Grievance Redressal

In case the customer has any complaint relating to the features of any of the bank’s services that the customer holds and/or avails of, customer can approach the Grievance Redressal Cell within bank for a resolution by following modes.

Grievance Redressal Officer (Principal Nodal officer of the Bank), NSDL Payments Bank Limited, 4th Floor, ‘A’ Wing, Trade World, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai – 400 013.